Privacy policy

This Privacy Policy describes how potworka s.r.o with registered office at Vodičkova 704/36, 110 00 Praha 1, Id. No.: 062 79 201, registered in the Commercial Register kept by the Municipal Court in Prague, ref. no.: C 279378 (hereinafter referred to as "POTWORKA" or "We") collects, processes, shares and protects your personal information (as further defined below) that you give when you download and use the website and associated services provided by the POTWORKA (collectively, hereinafter referred to as "the Services"). The Company may process your personal information in accordance with this Privacy Policy.

This Privacy Policy is an integral part of the POTWORKA Terms of Service ( All terms used in this Privacy Policy that are not otherwise defined shall be construed as defined in the POTWORKA Terms of Service. Any matter not contained in this Privacy Policy shall be subject to the POTWORKA Terms of Service as provided to and accepted by you.

Any personal information collected and processed by the devices (such as PC, smartphone or tablet) on which the POTWORKA website is running or by the software owned by third parties, which is installed on such device, shall not be subject to this Privacy Policy. Such device and software may process your personal information in accordance with their own privacy policies, and the Company shall not be held liable for any personal information processed in this manner.

  1. What Personal Information We Collect
  2. When you use the POTWORKA website and the Services, we may – as detailed further below in this Privacy Policy and only to the extent permitted by applicable law – collect your name, surname, e-mail address, PayPal e-mail, user avatar, phone number if given, geoip and country where you access platform for best job results supporting the POTWORKA website and your job skills, the software used together with the POTWORKA website, the operating data about the equipment such as when and how long they are used, the equipment sensor data such as water hardness levels, power mains data, equipment temperature levels, the operating data about the components of the equipment, any equipment error information such as errors and alerts displayed, when such errors and alerts are displayed, information about the devices such as smart TV, smartphone or tablet on which you run the POTWORKA website and the identification details of such devices like MAC number and serial number, and updates of the POTWORKA website and other software.

    We refer all personal information we collect about you as "Personal Data". Personal Data refers to the data that may be used for determining your identity.

  3. How We Use Personal Information
  4. To the extent permitted by law, we use your Personal Data for the following purposes, in particular:

    • To register you and to enable you to use our Services (Article 6 para. 1 b GDPR);
    • To inform you of any new product or service of the Company by sending notices, advertisement or pictures through e-mail, SMS and other similar electronic communication means or via the Services on the POTWORKA website, but only where you have requested us to do so (Article 6 para. 1 a GDPR);
    • To enable us to improve our products, Services, contents and advertisements provided that we will use anonymised data for this purpose;
    • To give you advice on the contents, channels and your purchase of other products of our Company, but only where you have requested us to do so (Article 6 para. 1 a GDPR);
    • To combine the information collected under this Privacy Policy with the data we obtain from other resources, and combine your data obtained via our sales teams, technical service units with your other devices for making analyses, improving our Services, Products, contents and advertisements and providing you with better and well-directed after-sale services but only where you have requested us to do so (Article 6 para. 1 a GDPR);
    • To send you important notices such as correspondence on changes in our POTWORKA Terms of Service and this Privacy Policy (Article 6 para. 1 b GDPR);
    • To keep internal records on software updates, technical services and other transactions to the extent necessary for the provision of the Services (Article 6 para. 1 b GDPR);
    • To meet the requirements of any government request which is lawful according to the applicable law (Article 6 para. 1 c GDPR),
    • To enforce the POTWORKA Terms of Service and this Privacy Policy, including investigating potential violations (Section 6 para. 1 f GDPR);
    • To detect, deter or otherwise address any fraud or security issues (Section 6 para. 1 f GDPR);
    Processing operations carried out for the purposes as defined in items (ix) and (x) above shall, in particular, ensure the proper and regular functioning of our systems and Services, and therefore safeguard our business interests and the interests of the users using the Services.

    To the extent permitted by the applicable laws, we may combine the Personal Data we collect about you with our Services, website or other channels with the information you provided us via other ways, and retain all such information in a combined database or separate databases.

    The Company shall not retain your Personal Data for longer than necessary for the purposes for which it was intended or initially collected. Unless and to the extent we are required to retain your Personal Data for justified legal reasons (e.g. for compliance with a legal obligation or for the establishment, exercise or defence of legal claims), we will delete or anonymise your Personal Data once you inform us that you will no longer be using our Services. If a deletion of your Personal Data would only be possible with unreasonable efforts, we will anonymise them instead of a deletion. We will not collect Personal Data about you that is not necessary to the purposes it was collected for.

  5. Direct Marketing
  6. Subject to the following paragraph, we may use your Personal Data for marketing purposes, in particular to display to you or present you with advertisements and promotion materials, to inform you (if applicable) about our new products or to conduct free prize draws and prize competitions and other such information which we believe may be of interest to you based on your use of and your interests in our Services, always provided that such use complies with applicable laws.

    We will only send you any advertisement, marketing or promotional material or product information, if you have elected to receive such information by email and/or post. Depending on the jurisdiction you reside in and in accordance with applicable laws in your country, we will ask you to expressly consent to such use before we send you any marketing or promotional material or before we send you any product information.

    You can change your mind about your preferences in respect of direct marketing at any time by using the unsubscribe button on every such mailing, by updating your user profile or account data or by contacting us at [support at potworka dot com]. If you do so, we would not remove your Personal Data from our databases to the extent that this Personal Data is still required by us under the terms of this Privacy Policy or otherwise to continue to provide our Services to you.

  7. Location-based Services
  8. The Company may collect the location data of your device, and use, store, transmit or share such location-based data through the POTWORKA website and the Services for providing location-based services for its products. The location data is collected anonymously in a form based on product and content, not personally identifying you.

  9. Data Processed by Third Party Applications, Software or Services
  10. When you use the Services, you may also use several applications, software and services provided by various third parties (such as the provider of the device on which the POTWORKA website runs or the providers of other software running on the same device). Such applications, software or services may process your Personal Data and they are subject to their own terms of use and privacy policies.

  11. Sharing of your Personal Information with Third Parties
  12. In principle, we do not share or disclose your Personal Data to third parties. However, the Company may be required to share or use your Personal Data in accordance with applicable data protection laws in the following cases:

    • where this is necessary in order to provide the Services to you (Art. 6 para. 1b GDPR),
    • if we are required to disclose your Personal Data in order to comply with any legal obligation or the decision of a judicial authority, public authority or a government body, or if disclosure is necessary for national security, law enforcement or other issues of public importance (Article 6 para. 1 c GDPR),
    • if we are required to disclose your Personal Data to providers of outsourced Services like cloud computing to enable them to provide such Services,
    • if it is necessary for providing after-sale services and repair services to your devices that are necessary for the use of the Services (Art. 6 para. 1b GDPR), or
    • where we are otherwise permitted to do so by applicable law.
    We will not make your Personal Data available to third parties for any other purposes as described in this Privacy Policy and we will not sell your Personal Data.

  13. Security Measures Taken for Your Personal Data
  14. The Company takes appropriate administrative, technical and physical measures to protect your Personal Data against loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction.

    We protect the security of your Personal Data by using encryption and password protection where appropriate, and limiting access to your Personal Data.

    Whilst we have done all of this, these measures do not release you from taking appropriate steps to keep your password and other user identification safe and secure, in particular by avoiding obvious user ID's or passwords, by changing your password regularly and by ensuring that you do not disclose your password(s) or grant any other person access to your user account.

  15. Links to External Content Resources
  16. Our Services may contain some services or links that may direct you to other websites, services or external content resources which are outside of our control. We are not responsible for such direction and the privacy of any Personal Data which you provide on other websites.

  17. Cookies and other Technologies
  18. The Services may interact with the Company’s website and the cookies or other technologies implemented in the website. These technologies help us to understand user behaviours, how and when the Services are used, and which Service is the most popular. Whenever we use cookies, your Personal Data will be fully pseudonymized.

    With the exception of strictly necessary cookies, you will have the right to opt out of the cookies and other technologies. To do so, you will need to manage your preferences in your web browser or directly on the POTWORKA website. Please note that our Services and Software are designed to work with cookies and other technologies, and disabling them may affect your usage of our Services or Software. We do not exchange cookies with any third party, except with third parties working with us to provide our Services to you as listed above.

  19. Changes to this Privacy Policy
  20. The Company may change and update this Privacy Policy from time to time. The Company will notify you of any material changes or additions to this Privacy Policy and will provide you with a copy of the amended Privacy Policy by use of your email address provided to the Company, or by any other suitable means which ensures that you will be notified of any changes to this Privacy Policy.

  21. Access to the Privacy Policy and Withdrawal of Consent
  22. You can display the content of the latest "POTWORKA Privacy Policy" you have accepted on the POTWORKA website. If you withdraw your acceptance of the Privacy Policy and / or your separately declared consent to specific processing operations, you may not be able to use all sections of our Services.

  23. Your Rights for Your Personal Data
  24. You have the following rights with respect to your personal data we hold:

    • to learn whether your Personal Data is processed;
    • if processed, to request information in connection therewith;
    • to learn the purpose of the processing and whether such data is used for intended purposes;
    • to request the correction of any inaccurate or incomplete Personal Data;
    • to request the erasure or destruction of your Personal Data or the restriction of the processing in accordance with the applicable laws;
    • to object to any further processing based on Article 6 para. 1 f GDPR (see Section 3 above);
    • under certain circumstances to demand data portability;
    • To request us to notify third parties to whom your Personal Data has been disclosed (if any) of the actions taken according to the subparagraphs (d) and (e) above; and
    • to lodge a complaint with a supervisory authority.
    To exercise your rights, you can use the contact details as indicated in Section 14 below.

  25. How to Contact Us for your Personal Information and Data
  26. Please do not hesitate to contact us to learn more about the Company’s processing operations and our commitment to this Privacy Policy: potworka s.r.o, Vodičkova 704/36, 110 00 Praha 1.

    Date of Issue: 05 December 2017